Hi Jason, Thanks for bringing this issue to our attention. Our support team will be reaching out to you to help resolve this issue for you.

On my 2011 Lexus RX450h, the Hamilton touch screen allowed me to switch to the OEM screen, but the 2 second hold of the menu button does not bring back the Hamilton carplay screen. any advise?

To switch to your external mic on your 4Runner 2014-2019 and 2014-2024 kits. Please follow the steps below: In the Apps Drawer Go to "Settings". Scroll down to “Factory” on the lef...

This document is for you if your 4Runner Apple CarPlay conversion kit requiresyou to disconnect and reconnect Bluetooth every time you start the car tosuccessfully use CarPlay. Open Apps Drawer ...

installed device to my 2015 Toyota Tacoma and the screen icon are too large to fit and the touch screen does not funtion. I did not have a sirus module so all the cables were plugged back into the ...

Just installed the CarPlay unit in my 2017 Lexus Rx350. Everything works with the exception of my camera. I triple checked that the yellow wire was correctly connected, yet when I go in reverse I g...

If your microphone is not working well through the new Hamilton Bluetoothnetwork, we are going to quickly reconfigure your unit to use your Lexus/Toyota OEMBluetooth channel. Please follow the belo...

If you've completed the installation on your 4Runner Upgrade kit and find that your steering controls aren't working. You may have missed an additional connection. The small connector in Pictu...

This helpful How To Guide will assist you to re-install. You will need to download the TLink5 app and save this to a thumb drive. If you have any issues downloading the app or with your Thumb Drive...

If you're experiencing Day/Night auto-dimming issues on your ES unit. Please test the following. We have two methods to resolve this issue depending on your OS version of your unit. To verify your...

@Neal Dandona Hey Neal, shoot us an email and our support team will get you an alternate wiring harness on the way Monday. I apologize for the hassle!

I just installed mine into my 2019 4runner and the steering wheel controls and the usb in the main cabin are not working. Please help.

Same problem here but the blue connector is just fine, and now the deck won't even light up how the hell are you supposed to start a post?

Hey@Sam Mancuso, Do not worry--nothing is permanent and our team can get your unit fully functional again. We typically do not recommend factory resets and we try to keep it behind a password wall...

Hi guys! I was having difficulties setting up Carplay on my new head unit for Lexus IS, and decided to see if a factory reset would help the issue. I believe that I have screwed things up further,...

Yes the same address would work fine.  I did connect all the usb connections as shown in the installation video. If I have to change the harness, when I take it apart I will double check the U...

Hey Paul, Sorry you are having trouble. If your steering wheel controls are not working we need to send you an alternate harness. Will the same address be okay? Did you install the Hamilton conne...

Just installed the apple carplay unit in my 2017 4Runner. I can not get  the steering wheel controls to work. Also I hooked up the usb cables and the one on the main console is not working bu...

Hey @Kurt Alexander I am so sorry for the confusion. The light blue Hamilton LVDS wire does plug into the back of your factory screen. Don't be concerned if there wasn't a wire there from the facto...

No content