This post is only for folks that have the 2009-15 Lexus RX with the OEM monochrome screen:
If you have installed it and you are seeing this message when you open up CPLink or try to pair to CarPlay, you need to push the AUX button on your main center panel or toggle the mode button on your steering wheel until your car is in AUX mode. This is our system upset that you are not in AUX mode.