Factory reset my new Lexus IS head unit...

• SM

  Sam Mancuso New

  1/1/25, 3:37 PM

  Hi guys!

  I was having difficulties setting up Carplay on my new head unit for Lexus IS, and decided to see if a factory reset would help the issue. I believe that I have screwed things up further, as I now have no backup camera. I'm a bit worried and hope I can get some help.

  Thanks!

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• D

  Dave

  1/1/25, 4:13 PM

  Hey@Sam Mancuso,

  Do not worry--nothing is permanent and our team can get your unit fully functional again. We typically do not recommend factory resets and we try to keep it behind a password wall. 
  
  Here is our link on how to get CarPlay properly configured. It is important to follow it closely especially the first time:

  https://www.hamiltonmotorcompany.com/community/forum/topic/152695/hamilton-motor-company-lexus-replacement-screens-how-to-setup-automatic-carplay-connection

  If you've done a factory reset, we will need to send you a file to re-install CarPlay as well as how to reconfigure your CANBUS for backup camera functionality. Send us an email and we will get this over to you. Sorry for the trouble!

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